In 2021 and beyond, it will be crucial for brick and mortar stores to deliver a seamless multi-channel customer experience in-store. Retail technology will continue to play an instrumental role in digitizing the shopping experience and achieving deeper customer satisfaction. There is no doubt that retail stores will play a key role in meeting customer demand, when stores are finally allowed to reopen. Retail managers are already using the lockdown period to enhance their stores and equip them with innovative solutions of the future.
This whitepaper draws on eyefactive's rich expertise in interactive digital signage to highlight 9 key technologies that retailers should be familiar with in 2021 and beyond.
A pioneer in this industry, eyefactive has helped dozens of retailers delight customers with memorable experiences across automotive, banking and insurance, beauty, food & beverage, electronics, home accessories, hospitality, oil and gas, medicine and technology. Based in Hamburg, Germany, the company has expertise in both touch hardware and software, and operates a one-of-a-kind software technology platform offering retailers easy-to-deploy touchscreen apps.