Support

Here you may find all the relevant information to make use of eyefactive´s MultiTOUCH AppSuite and apps. We are also happy to provide personal assistance, in this case please use our webform.

General information

Please start the tour to get a basic overview of the functionalities of AppSuite. Further information are available under Apps and Widgets.

Documentation: Tutorials

File Size
Totorial: My first project 2.56 MB
Tutorial: My first widget 2.09 MB
Tutorial: My first view 1.76 MB

System requirements

Minimum Standard High-End
Processor Intel Core i5 U
(2 Core Notebook CPU)
Intel Core i5 Intel Core i7
Graphics card Intel HD Graphics 540
(processor graphics)
Nvidia GTX 740
(dedicated card)
Nvidia GTX 1080
(dedicated card)
RAM 4 GB min. 4 GB min. 8 GB
Operating system Windows 7 / 8.1 / 10
(32 / 64 Bit)
Windows 7 / 8.1 / 10
(32 / 64 Bit)
Windows 7 / 8.1 / 10
(64 Bit)
Recommended for Test-System
(Laptop, NUC)
Live-System
(FullHD)
Live-System
(4K / 8K / Video-Wall)

FAQ: Frequently asked questions

Click on a topic for details.

Problem

The installation of AppSuite terminates with the display of the following error: Error in action InstallProgramFolderShortcut: can't create directory "...": permission denied"

Solution

This is a Windows authorization issue. Right click on the installation file and select "Run as administrator".

Problem

Incomplete display of PDF-files (missing content).

Solution

AppSuite´s PDF renderer needs all fonts in a PDF file to be embedded. When exporting a PDF-file you should activate "embed fonts" (or the like).

Ask us!

Please contact us via our easy to use webform:

Webform